Privacy Policy

Last updated: November 2026

1. Introduction

Grooters India ("we", "us", "our") operates the website grootersindia.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact information: Name, email address, phone number, company name when you submit an enquiry form.
• Usage data: Pages visited, time spent, browser type, device information, and IP address.
• Communication data: Messages you send through our contact forms or chatbot.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Improve our website and services
• Send you relevant updates about our services (with your consent)
• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in operating our website
• Legal authorities when required by law

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights (DPDP Act 2023)

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data
• Correct inaccurate data
• Erase your data
• Withdraw consent for data processing
• Nominate a representative

To exercise these rights, contact us at [email protected].

7. Cookies

We use essential cookies to ensure our website functions properly. We may also use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.

8. Contact Us

For any privacy-related questions, contact us at:

Email: [email protected]

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.